Our Careteam

Practice Manager
Krystle grew up on multiple acres in Bathurst, New Brunswick, where she developed a fascination with nature and wildlife early on. She can’t remember a time when there wasn’t a pet around her childhood home. For Krystle, coupling her innate customer service skills with her lifelong love for animals makes perfect sense—she gets to help both pets and those who care for them as Main West Animal Hospital’s Practice Manager!

After many years spent managing a private boating club, Krystle decided to look for work that felt more fulfilling and rewarding. That’s when she discovered an open position here at Main West Animal Hospital—she’s been a member of the clinic team since 2016 and hasn’t looked back since. Krystle loves to learn new things every day within the world of animal medicine, and she especially likes putting a smile on visitors’ faces on a daily basis. For her, the hospital’s staff and clientele are truly members of the family!

Krystle’s interests outside of work include hiking, staying fit and living a healthy lifestyle (she’s even certified as a personal trainer!), writing and journaling, and spending time with her family. She lives with her two young sons, Hunter and Preston, as well as a one-eyed cat named Silly who was adopted from right here at Main West Animal Hospital.
Client Care Advocate
Caryn’s passion for animal care was passed down from her grandfather, who always taught his children and grandchildren to protect all living things, big or small. Serving in the veterinary field gives Caryn the knowledge on how to make pets’ lives extraordinary—she’s proud to serve as a member of Main West Animal Hospital’s talented care team!

Caryn is originally from Jordan, Ontario and started her animal-care journey as a co-op placement Veterinary Assistant. It wasn’t long before she developed into a full-time Veterinary Assistant and receptionist. Caryn also worked for many years at a pet food store and a local pet shop.

Having missed the hands-on aspect of veterinary care, Caryn decided to rejoin the veterinary profession and joined the Main West Animal Hospital team in late 2018. Her favourite part of her work is getting to greet the area’s animal companions when they visit the hospital—she loves to connect with each and every four-legged friend, as well as their loving owners.

Away from the office, Caryn can be found walking her dogs, hanging out at the beach, or cozying up with a glass of wine and a good book. She and her husband, Troy, have a daughter named Jordan (named after Caryn’s hometown!) and also share their home with two dogs: Marshall, a huge couch potato, and Cutler, who is always on the move.
Client Care Advocate
Alysha grew up in Welland as an only child, so her household dog, Cooper, quickly became her most loyal friend. She’s never taken for granted the true value of our animal companions—ever since she can remember, Alysha has wanted to give something back. She gets to do just that as one of Main West Animal Hospital’s Client Care Advocates!

Alysha attended Niagara College, where she earned her diploma as a Social Service Worker. She began her professional career by working at a homeless shelter and as a receptionist for an advocacy center. When her contract with the agency ended, Alysha happened to come across an opening here at Main West Animal Hospital. She knew it was too good of an opportunity to pass up—now, she gets to use her nurturing instincts to help the pets she loves so much! Alysha particularly likes learning new things on a regular basis and getting to hear fun stories from pet owners just like herself.

Along with her fiancé, Christopher, Alysha recently bought her own home in Welland. The couple lives with two dogs—Scout, an Australian cattle dog, and a Husky mix named Skylar—and two rescued cats: Pandora is a social and outgoing Maine Coon who never stops talking, and Marvin the Tuxedo cat is much more reserved.

In her time away from the hospital, Alysha can be found spending time with her family, taking her dogs for long walks, reading, or gardening.
Veterinary Assistant, Client Care Advocate
Before Lauren was an employee here at Main West Animal Hospital, she was a client, and often brought her own family pets to be examined. She’s happy to be able to now give something back by working as a member of the clinic team!

Born and raised in Niagara, Lauren joined Main West Animal Hospital’s talented care team in the spring of 2015, and works as a Veterinary Assistant and Client Care Advocate. On the medical side of things, her favourite part of the work is assisting with X-rays and ultrasounds. Most of all, though, she loves getting to know pet owners personally and hearing clients’ fun stories about their furry friends.

At home, Lauren has two pets of her own. She lives with Spike, an adopted Labrador/Dalmatian mix who loves howling along to music, as well as a playful Bernese mountain dog and German shepherd mix named Bella.

When time permits away from the clinic, Lauren can be found hiking with her dogs, playing soccer, or spending time with family and friends.
Client Care Advocate
Christina has always been a people person, and her inclination toward pets comes naturally. What better way to pair her love of animals with her nurturing instinct, she thought, than by helping pet owners in a veterinary clinic? Christina serves as one of Main West Animal Hospital’s Client Care Advocates.

Christina is from Vancouver Island, British Columbia, and moved to Ontario in 2000. She previously worked as an Educational Assistant in the human healthcare field, caring for special-needs patients. In 2015, she made the decision to switch careers; that’s when she started looking for jobs in the veterinary world. Christina was thrilled to join the Main West Animal Hospital family in January of 2016, and is particularly fond of the fast-paced clinic environment. Ultimately, she loves working alongside her talented coworkers to bring the highest-quality brand of veterinary medicine possible to the area’s pet owners.

Outside of work, Christina loves getting lost in a good book and spending quality time with her family at home. She and her husband have two wonderful children and also share their lives with a spunky dog named Molly.
Client Care Advocate
Phill grew up in Fonthill, Ontario, where animal care was a natural part of life. He tended to everything from dogs and cats to chickens, horses, ferrets, goats, and even peacocks! By working in the veterinary world, Phill gets to spend time around the creatures who bring him joy while using his skills to ultimately better the lives of others.

Phill was first approached by a member of the Main West Animal Hospital team at his previous job, and couldn’t be happier to begin his veterinary journey here. He’s been a part of the clinic family since early 2016, and serves as a Client Care Advocate. Around the hospital, Phill especially likes learning new things from his skilled coworkers, seeing a wide variety of animal personalities, and getting to know pet owners on a personal level.

Outside of his interests in the animal-care field, Phill enjoys working out at the gym and training in taekwondo. He’s been participating in taekwondo for 13 years, and is now a second-degree black belt! He also likes spending quality time with his own pets at home. Phill and his family live with Zoey, a laid-back Pomeranian/Shih Tzu mix, as well as an elderly cat named Lily who prefers to spend most of her time out on the patio.
Client Care Advocate
Sam knew at a young age that she wanted to spend as much time around animals as she possibly could, and she’s always considered herself a people person. When she reached a crossroads in her life, knowing that something was missing in her career and that she wanted to make a positive change as soon as possible, one choice made perfect sense: veterinary medicine. Sam hasn’t looked back since!

Sam grew up on the west coast of Newfoundland and started her working life as a flight attendant. Next, she explored another career field for a few years but knew that she wasn’t completely fulfilled. When her mother-in-law mentioned that Sam should try working with animals, something clicked—it wasn’t long before Sam found an open position right here at Main West Animal Hospital! Now, she’s served the area’s pets and animal parents as a Client Service Representative since March of 2019.

Around the clinic, Sam finds that she loves the fast-paced hospital environment and the way it keeps her on her toes. She also enjoys working alongside a team of animal-lovers just like herself. Above all, Sam enjoys meeting the area’s adorable pets and their loving owners every day.

When she’s not at work, Sam loves to spend time outdoors—hiking, fishing, mountain biking, back-country camping, canoeing, and snowboarding are a few of her favorite activities. She also loves to curl up with a good book and a cup of tea at home. Sam lives with her boyfriend, Jacek, and their two pets: Taco, a spunky Chihuahua who loves to go hiking and camping with his parents, and a cat named Herbie who is the true boss of the house.
Client Care Advocate
Vivianne has felt a deep connection with the earth’s creatures ever since she was a young girl. The true value of our bonds with our animal companions was never lost on her. For Vivianne, working to nurture and strengthen those relationships is a dream come true—she’s a member of the Main West Animal Hospital front-desk team!

Vivianne was born in Toronto and moved to Niagara Falls with her family at the age of two. She attended Niagara College’s Dental Office Administration program, and then came upon a job opening here at Main West Animal Hospital. Vivianne joined the clinic team in June of 2018 shortly after graduating from school, and she’s been helping the area’s pets and animal owners to live happier, healthier lives ever since. Thanks to her dental background, she’s passionate about advocating for our pets’ oral health, and her favorite part of her work is getting to meet new pets and animal owners every single day.

When she’s not at work, Vivianne loves to cook and can often be found experimenting in the kitchen. She’s especially fond of making hot sauce and trying out different heat levels and flavor profiles! Vivianne shares her life with three wonderful pets of her own: Burton, a Weimaraner who is too smart for his own good; Limo, a loving Miniature Dachshund; and a beautiful Siberian Forest cat named Shnitzel.
Veterinary Assistant
Gabby has always wanted to do everything in her power to better the lives of animals. She volunteered with a therapeutic horse service, walked dogs for the local Humane Society, and cared for many pets of her own, as well as for friends’ and family members’ companions. For Gabby, a career in the world of pet care simply made sense! She’s a proud member of Main West Animal Hospital’s Veterinary Assistant team.

Gabby grew up in Milton, Ontario and moved to Niagara in 2008. She went back to school in 2017 at Seneca College to study veterinary technology, and graduated in 2018 with her Veterinary Assistant’s certification. That same year, she joined the team here at Main West Animal Hospital—Gabby hasn’t looked back since.

Around the hospital, Gabby enjoys working closely with the doctors and Technicians so that she can continue learning new things on a daily basis. Her favorite part of the work, though, is getting to know her clients and patients personally. Nothing beats the knowledge that she gets to make a lasting difference!

Gabby’s interests outside of animal care include art and photography, hiking, biking, kayaking, visiting the beach, going to concerts, road tripping, and playing sports. She plays soccer all year long, and just started playing beach volleyball! Gabby also loves to spend quality time with her family, friends, and pet: she shares her life with Phineas, a cat who tends to act more like a dog and demands love at all times.
Veterinary Assistant
Olivia grew up at both her mother’s house and her grandparents’ place, where her grandfather made a permanent impression on her. He knew everything there was to know about nature and wildlife, and his stories and facts have been inspiring Olivia ever since childhood. She always knew that she would love to work with animals herself!

Olivia first heard about an opening here at Main West Animal Hospital from friends of her mother’s, and she didn’t waste any time applying. The rest is history—Olivia joined the clinic family in early 2019 and serves the area’s pets and animal parents as a Veterinary Assistant. She’s especially fond of learning about the anatomy of different species, and her favorite part of the work is getting to meet and greet new pets and owners every single day.

When she’s not here at the clinic, Olivia enjoys spending time with her fiancé, fishing with her grandfather, baking with her mom and grandmother, playing guitar, and listening to music. She has two wonderful canine companions of her own at home: Lola, a Bernese Mountain dog, and a Golden Retriever named Bronson.
Veterinary Assistant
Megan grew up in St. Catharines, where she always enjoyed the company of the family pets and loved riding and showing her horse. It wasn’t hard for her to fall in love with the world of animal care early on in life! Now, Megan gets to live her dream: she’s able to care for pets on a daily basis as a member of the Main West Animal Hospital Veterinary Assistant team.

After bartending in Toronto for a number of years, Megan knew that she was ready for a change and wanted to return to something that made her truly happy. A career in veterinary medicine was the perfect fit. Megan started volunteering at an exotic animal shelter in Toronto, and it wasn’t long before she was hired on as an employee. After nearly three years there, she knew she was ready for more growth—that’s when she decided to jump headfirst into clinical care. Megan joined the Main West Animal Hospital family in November of 2018 and has been here ever since!

Medically, Megan enjoys spinal manipulation work, and she’s also fond of simple nail trims—she’ll never turn down a trimming appointment! Most of all, she loves to meet the area’s pet owners and build relationships with them and their pets over time.

Megan’s interests away from work include horseback riding, hiking and spending time outdoors, riding her motorcycle, and enjoying the company of her pets at home. She has a dog, Oli, who can’t be kept out of the water; a cat who goes by Michou; two sand boa constrictors; and a horse named Patti.
Animal Health Technician
When she was 14 years old, Joanne saw a man on the side of the road beside a cow that was lying on the ground. As she went over to see what was going on, she realized the cow was birthing a calf! The man asked Joanne to comfort the mother cow, and minutes later the calf was born. From that moment on, Joanne knew what she wanted to be when she grew up.

Joanne grew up in Niagara Falls, Ontario. She graduated from St. Clair College in 1987 with a diploma in in Animal Health Technology. She started at Main West in 1988, covering for a fellow employee on maternity leave. When she returned after six months, Joanne was kept on as a full-time employee.

Taking radiographs is Joanne’s specialty, and one of her favourite parts of her job. She also likes seeing the same patients over many years and being able to develop a close relationship with those pets and their families.

Joanne still lives in Niagara Falls, sharing her home with her husband Mike, their son Chase, their daughter Kendra, and the family pet, Jackson. Joanne says her greatest achievements are her family, career, and putting her kids through college.
Veterinary Technician
Ever since she can remember, Cassandra has wanted to devote herself to bettering the lives of those in need. She always loved seeing pets reunited with their owners, so she had a thought: why not work to that end and make a lasting difference by becoming a veterinary professional? Now, Cassandra is a proud member of Main West Animal Hospital’s team of Veterinary Technicians!

Cassandra has lived all over Ontario and decided to settle in Welland in order to be closer to family. She studied animal care at the University of Guelph, and transitioned into the Veterinary Technology program when she decided that she wanted to work with pets in a more hands-on way. Cassandra completed a year of her co-operative career placement right here at Main West Animal Hospital, and knew that she would love to join the clinic team full-time. As soon as her second co-op year was over, she signed on as a Veterinary Technician!

Medically, Cassandra likes taking X-rays to get at the root of a patient’s health issue, and she’s also fond of grooming pets. Above all, she likes to meet new pets and their loving owners on a regular basis—nothing beats the feeling of helping the community’s families.

Outside of her interests in the veterinary world, Cassandra likes reading, learning new things, martial arts—she’s a black belt in Taekwondo!—and spending time with her own pet at home. She shares her life with one cat: Purry, an aging and grumpy feline whose favorite pastime is trying to steal food.
Veterinary Technician
Denise constantly sought the companionship of animals while growing up in the suburbs of Philadelphia, Pennsylvania. She’s been an advocate for their health and well-being for as long as she can remember. When Denise started to feel that something was missing from her previous career in the business world, she decided to make a change—that’s when she jumped headfirst into veterinary medicine!

After deciding to change her career path, Denise returned to school and obtained her degree in veterinary technology from Harcum College in Bryn Mawr, Pennsylvania. After passing the national exam to become a Certified Veterinary Technician in the state, she started working at a specialty and emergency hospital outside of Philadelphia. Denise would help pets there for the next 16 years, working her way up to a supervisory position in charge of the entire nursing staff, until relocating to Canada in order to be closer to her parents after they retired to this area. She joined the Main West Animal Hospital and Heartland Niagara Animal Hospital team in the summer of 2017, and has been a valued member of the clinic family ever since.
Medically, Denise has particular passions for internal medicine cases—she’s always fascinated by the unique challenges that each and every patient presents—and animal behaviour work. For her, being able to share her knowledge with the area’s pet owners is the most rewarding part of her day!

In her free time away from the hospital, Denise can be found gardening, reading great books, and enjoying the company of her own pets at home. She lives with multiple rescued animals, including four dogs—Tristan, Kieran, Miki, and Emi—as well as a playful cat named Willow, two rabbits who go by Juniper and Hyacinth, and numerous tropical fish.
Registered Veterinary Technician
Jenn is from the Niagara Region, growing up right here in Welland. Jenn always liked being able to make a difference in the lives of animals. She knew early on that she wanted to what nurses do for people, but for pets—what better way to do that than as a Registered Veterinary Technician!

Jenn’s veterinary journey started in 2001, when she began working at Main West Animal Hospital part-time. She continued working there over summers and on breaks from school while she attended St. Clair College in Windsor. After graduating in 2002 with her Veterinary Technician’s degree, she came on full-time at the clinic. As a tech, she enjoys laboratory work and laser therapy appointments. Most recently, she’s been doing rehabilitation appointments and is enjoying helping pets recover after orthopedic surgeries.

Jenn lives in Welland with her husband of 10 years and their six-year-old daughter. When Jenn has the occasional spare moment in her schedule, she enjoys reading and spending time with her family. They also recently added a new four-legged member to the family, a five-year-old black Lab named Birdie.
Registered Veterinary Technician
Katie has always felt happy and confident around animals. Why not advocate every day for their health and wellness, she thought, by working hands-on with pets as a veterinary professional? Katie never looked back—she’s now a Registered Veterinary Technician!

Katie grew up on a seven-acre hobby farm in Dunnville, Ontario, where she spent time around all sorts of animals ever since her earliest days. After completing a high-school cooperative career placement course at a veterinary clinic in Port Colborne, she headed to Ridgetown College in 2015. Katie graduated in April of 2017, joined the Main West Animal Hospital family that May, and passed her registering examination in August of 2017 to become a Registered Veterinary Technician.

Medically, Katie enjoys assisting by taking X-rays, drawing blood samples and studying them in the lab, and helping to keep nervous animals still. She’s also been learning a lot about animal rehabilitation, and loves to work with pets who have undergone orthopedic surgery. Most of all, Katie loves to meet a wide variety of pets and animal owners every single day!

Aside from her interests in the world of veterinary care, Katie likes horseback riding, archery, road trips, hiking, and playing baseball and volleyball. At home, she and her family live with two dogs, Lily and Whiskey; a cat named Daisy; and a pair of horses who go by Chex and Cookie.
Registered Veterinary Technician
One of Jay’s childhood cats had an unfortunate encounter with a car, and needed prompt veterinary care. After watching the local veterinary team tend to her beloved pet and nurse him back to full health, Jay was awestruck—she knew that she wanted to spend her future helping animals in the exact same way! Now, she gets to do just that on a daily basis as a Registered Veterinary Technician.

Jay grew up on a dairy farm in the small town of Fenwick and attended St. Clair College in Windsor, graduating in 2004. She worked through high school and college at an emergency veterinary clinic, then started working at a small-animal practice in St. Catharines after graduating from college. Jay would help pets and their owners there for the next 11 years!

After traveling to Australia and working in the surgery department at a veterinary specialist center there (she got to work with kangaroos, wombats, and koala bears!), Jay returned to Canada and took some time off to raise her daughter. It wasn’t long before she decided to step back into the veterinary field—that’s when she joined the team here at Main West Animal Hospital. Jay especially loves providing one-on-one nursing care to her patients, and she never takes for granted the constant learning experience that her job offers.

Jay’s interests outside of animal care include traveling, nutrition and health, shopping, and curling up with her cats and a good book. She and her husband, Jake, have two wonderful children named Harper and Bennett, and the family shares their home with two feline friends: Dude, a chubby tabby who will do anything for food; and Bella, who loves to be held and will sit on her owners’ shoulders like a bird.
Registered Veterinary Technician
Amanda cannot remember a time when she didn’t want to work with animals—it’s been her dream since she was very young, growing up in Sarnia, Ontario. She’s thrilled to work alongside her skilled and compassionate fellow team members to better the lives of pets here at Main West Animal Hospital!

Amanda joined the clinic family in November of 2014. As a Registered Veterinary Technician, she particularly enjoys placing catheters, drawing blood, assisting in surgery, and educating pet parents on their animal companions’ complex behavior patterns and dietary needs.

In her free time, Amanda enjoys camping with her family and working out at the gym—she’s also a personal trainer! She lives with her husband, their son, and four cats. Mojo and Coors are sisters and enjoy cuddling whenever the opportunity presents itself; Yoda is a hairless Sphinx cat who acts more like a human than a cat; and Kenya serves as the mother figure of the bunch.
Laboratory Technician
After graduating from school trained as a human laboratory technician, Andi found out that one of her classmates was working for a veterinarian. She hadn’t known this was an option, but quickly realized it would be the perfect career choice for her!

Born in Buffalo, New York as the oldest of three sisters, Andi was originally hired at Main West Animal Hospital in 1984 as a receptionist and kennel assistant. Eventually, she was trained through a correspondence course with a lab. She even attended the University of Guelph for a short period, trained as a technician in their labs. Now she performs almost all of Main West Animal Hospital’s lab work in-house!

Cytology—the study of cells—is Andi’s chief professional interest, as it is a challenge for her and very helpful for the practice. She also enjoys being active in diagnosing, and seeing a pet through the healing process until they’re cured.

Andi has been married to her husband Bill for 46 years. They have two sons and six grandchildren, and live with two pets of their own, a dog and a cat. Outside of work, Andi enjoys Zumba, Tai Chi, and gardening.
Evelyn has always enjoyed working with numbers, and she’s a pet owner herself. When the opportunity came about for her to couple her passion for arithmetic with her love for the earth’s creatures, the choice was simple!

Originally from Toronto, Evelyn moved to St. Catharines several years ago, where she began working at a computer school. Shortly after the school closed, she joined the team here at Main West Animal Hospital and Heartland Niagara Animal Hospital. Evelyn has been here ever since!

Away from work, Evelyn can be found reading, listening to music, playing pool, or spending quality time with her family and pets. She has three sons and four grandsons, and shares her home with two dogs—Sierra, who knows all sorts of tricks, and Stella, who can jump six feet into the air from a sitting position—as well as two loveable cats named Boots and Nikita.
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